TABLE OF CONTENTS

• Setting your emergency SystmOne login details 
• Identify and test your emergency SystmOne Username
• Surgery Password Administrators

Setting your emergency SystmOne login details 

If you do not know your SystmOne password, first login with your smart card, then access: User > Change password 

You can then use your smart card password/PIN to authenticate and set a manual SystmOne login password. 

Identify and test your emergency SystmOne Username

Close and restart SystmOne. Your current username will be displayed ready to be used*. If it does not have 4 digits at the end, it is recommend you login manually to update this now to avoid delays if/when you need your emergency login details another time. Ensure

Example: Your initial username might be jbloggs. When logging in without a smartcard for the first time you will be then you'd be prompted to select date of birth (05 June) and your username will from then on be jbloggs0506. If your username already has 4 numbers you will not be prompted to change it.

Surgery Password Administrators

Every few months at login you will be prompted with a test to show you still know you manual password; you can skip this prompt, but we would recommend you take the opportunity to "self verify" you still know your password and so would be able to login during an emergency and reset passwords for others if needed. Correctly entering your password when prompted will also discuss the reminder for several subsequent logins.

*A small number of users have their accounts set to not display their username; if so this can be found on the Staff & Organisation Setup screen by clicking Show User IDs.