SystmOne 'Users Groups' & 'Teams'

The Clinical Systems Team encourages all units with 'User Groups' to move away from this as soon as possible in favour of SystmOne Teams

TPP released guidance to disable 'User Groups' in early 2022. Newer SystmOne units do not have User Groups and newer functions in the system do not support 'User Groups'.

Benefits include:

1. Support for all features in SystmOne - Newer features do not support 'User Groups'
2. Improved safety - User Groups can easily have their members be archived in error leaving no staff to manage the allocated work (documents/Tasks etc).
3. Reduce management of staff groupings - Services often have to double manage (or more) User Groups; adding staff to both 'Reception' and 'All Staff' or 'Doctors', 'Clinicians' and 'All Staff'. This is not necessarily in SystmOne Teams as you can have parent Teams that area automatically populated.
4. Flexible control of how can manage members - User Groups can only be created and updated be System Administrators. With Teams, this work can be delegated to other staff without making them "all powerful".

TPP have guidance on this process in: Help > Support & FAQs > Documents & Training Guides: SystmOne User Group to Teams User Guide

If you have questions not already answered in the guidance, please raise a support ticket.